Terms of Service for TreeNerd
Last updated: June 11, 2026
Welcome to TreeNerd. These Terms of Service (“Terms”) govern your use of https://treenerd.com (the “Site”) and the services we provide on it. By using the Site, you agree to these Terms; if you do not agree, please do not use the Site. Questions: hello@treenerd.com.
1. What TreeNerd is
TreeNerd is a resource hub for the tree care industry: reference libraries for tree species, pests, and diseases; field calculators and tools; industry news and a newsletter; a continuing-education (CEU) tracker; a job board; a directory of licensed tree care businesses; and a service that connects homeowners with those businesses for quotes. Some features require an account, and the Tree Nerd Pro subscription unlocks others.
2. Accounts
We sign you in with a one-time link or code sent to your email — no passwords. Keep your email address current and do not let others use your account; you are responsible for activity under it. You must be at least 13 to use the Site, and at least 18 to request quotes, claim a business listing, or buy a subscription. We may suspend or close accounts that violate these Terms.
3. Tree Nerd Pro subscription
- Tree Nerd Pro is a recurring subscription billed by our payment processor, Stripe, at the price shown at checkout.
- It renews automatically each billing period until you cancel. Cancel anytime from your account or by emailing hello@treenerd.com; you keep access until the end of the period you have paid for. We do not prorate partial periods unless the law requires it.
- If something went wrong with a charge, email us — we are reasonable.
- We may change subscription pricing with advance notice; changes apply from your next renewal.
4. Educational content — not professional advice
This is the most important section. Everything on TreeNerd — articles, guides, species and pest profiles, calculators, cost estimates, and AI photo analysis — is general information for education and planning. It is not professional advice, and it is not a substitute for an on-site assessment by a qualified, certified arborist.
- Cost estimates are based on regional averages; real quotes vary with conditions only an on-site visit can reveal.
- AI photo analysis can be wrong. A photo cannot capture everything about a tree’s condition.
- Tree work is genuinely dangerous. Do not climb, cut, or fell trees, or work near power lines, based on something you read here. Hire a professional. In an emergency involving power lines or an immediate hazard, call your utility or 911.
5. The directory and quote requests
For homeowners:
- Directory listings are compiled from public records — mainly state license rosters — and other public sources. We work to keep them accurate, but records can be outdated or incomplete. Verify a company’s current license and insurance directly before hiring.
- A listing on TreeNerd is not an endorsement, and we do not guarantee any company’s work. When you hire a company, your contract is with that company, not with us. We are not a party to it and are not responsible for the work performed, the pricing, or any dispute — though if a listed company treats you badly, we want to know.
- Submitting a quote request authorizes us to share your request details, including photos, with tree care companies as described in our Privacy Policy.
For tree care businesses:
- You may claim only a business you are authorized to represent, and everything you submit — license information, credentials, business details — must be truthful. We may verify claims and credentials, and may edit, decline, or remove any listing, including for accuracy, suspected misrepresentation, or legal reasons.
- Basic listings are free, and so is getting your listing corrected or removed: use the “Update or remove” link on your profile page or email hello@treenerd.com — no account required.
6. Your content
You keep ownership of what you submit — photos, applications, listing content, certificates, articles. You grant us the license we need to operate the service: to host, store, display, and process your content, and to share it where you have asked us to (for example, quote requests to companies, job applications to employers). Do not submit content that is unlawful, infringing, or false. We may remove content that violates these Terms.
7. Acceptable use
Do not:
- Scrape, harvest, or bulk-download the directory or other Site data, or resell or republish it;
- Claim or edit a listing for a business you do not represent, or impersonate anyone;
- Submit fake quote requests, applications, or credentials;
- Probe, overload, or interfere with the Site, or bypass access controls;
- Use the Site for anything unlawful.
8. Our content
The Site’s content, design, and tools belong to TreeNerd or its licensors. You may use them for personal use and in your day-to-day professional work. You may embed our calculators on your own site using the embed feature we provide, which includes attribution. Do not republish our content at scale or strip the attribution.
9. Affiliate links
Some gear and product links on the Site are affiliate links: if you buy through them, we may earn a commission at no extra cost to you. This never changes what we recommend.
10. Third-party services
Payments run on Stripe, email on Resend, and links on the Site may lead to websites we do not control. Third-party services have their own terms and policies, and we are not responsible for them.
11. Disclaimers and limitation of liability
The Site is provided “as is” and “as available,” without warranties of any kind, express or implied — including accuracy of content and fitness for a particular purpose. To the fullest extent permitted by law, TreeNerd is not liable for indirect, incidental, special, consequential, or punitive damages, or for property damage, personal injury, or losses arising from tree work, from reliance on Site content, or from your dealings with companies, employers, or other users you find through the Site. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim arose, or $50 if you have paid us nothing. Some states do not allow certain limitations, so parts of this section may not apply to you.
12. Indemnification
If someone brings a claim against us because of content you submitted or your breach of these Terms, you agree to cover the resulting costs and damages.
13. Termination
You can stop using TreeNerd, cancel your subscription, or ask us to delete your account at any time. We may suspend or terminate access for violations of these Terms. Sections that by their nature should survive — including content licenses still needed to fulfill requests you made, disclaimers, and liability limits — survive termination.
14. Governing law and disputes
These Terms are governed by the laws of the United States. If you have a dispute with us, email hello@treenerd.com first — most issues can be solved with a conversation.
15. Changes to these Terms
We may update these Terms. We will post changes here and update the date at the top; for material changes we will notify account holders by email. Continuing to use the Site after changes take effect means you accept them.